Latest Pre-Purchase Product Updates in FenixCommerce Platform

 

The FenixCommerce pre-purchase module has been enhanced with numerous feature improvements and new component additions to enable eCommerce businesses to create the perfect shopping experience and achieve excellent results.

Feature: Fenix Free subscription program for Shopify merchants

Product Category: New Service Offering

Benefit: Start using FenixCommerce EDDs and rate shopping capabilities with no upfront cost.

Details:

  • For high order volume Shopify merchants, FenixCommerce offers a free subscription program that allows them to receive all the benefits of Fenix’s Estimated Delivery Dates (EDDs) and Carrier Rate Shopping at zero cost.
  • When the shopper pays with Fenix’s Premium option a portion of that covers the Fenix fees at no cost to the retailer.

Feature: Salesforce Commerce Cloud (SCC) Integration 

Product Category: Estimated Delivery Dates (EDD)

Benefit: Salesforce Commerce Cloud (SCC) customers can uplift conversion by displaying accurate EDDs on Product Detail, Cart, and Checkout pages.

Details: 

Feature: Buy Online Pickup In-Store (BOPIS) for Shopify and Enterprise customers

Product Category: Buy Online Pickup In-store (BOPIS)

Benefit: Increase online orders and more foot traffic which boosts storefront visibility and higher AOV.

Details: 

  • Display BOPIS availability on PDP and allow shoppers to opt for free same-day store pickup on checkout.
  • Limit store locations available for BOPIS depending on the shopper’s zip code/geo-location.
  • Ability to confine BOPIS offering to specific products or specific customer groups.

BOPIS experience on Product Detail Page

BOPIS experience on Checkout Page

Feature: International Shipping on Product Detail and Cart Pages

Product Category: Estimated Delivery Dates (EDD) 

Benefit: Improve conversion for international orders with added EDD placement.

Details: 

  • Offer an International shipping option with estimated delivery dates on Product Detail and the Cart pages.
  • Earlier, Fenix offered International shipping but that was restricted to the checkout page only. With this enhancement, FenixCommerce can show EDDs for international buyers on the Product Detail Page (PDP) and cart as well.

International Shipping

Feature: Checkout Abandonment Notifications

Product Category: Pre-Purchase Notifications

Benefit: Recover lost sales, increase conversion and revenue by retargeting shoppers.

Details: 

  • Fenix is now integrated with Attentive and Klaviyo for enabling checkout abandonment SMS and email notifications to shoppers.
  • Checkout abandonment emails can also be sent through the Fenix email engine if you don’t have a Klaviyo account.
  • Retailers can include accurate EDD in the SMS and email notification along with special offers to convert more shoppers.

Checkout Abandonment SMS Notification

Feature: A/B Testing and Reporting Framework

Product Category: Pre-Purchase Tools

Benefit: Easily run A/B tests to elevate your shopping experience and increase conversions.

Details: 

  • Enables Fenix’s existing and new customers to perform A/B testing to measure and compare results.
  • Test group segregation can be done at the session level or zip code level.
  • Variations of the A/B testing can be done on EDDs and ship cost scenarios.

Feature: Shipping revenue analysis for ShipStation customers

Product Category: Reporting & Analytics

Benefit: Increase operational effectiveness by comparing the shipping costs charged to customers vs what carriers actually charged.

Details: 

  • ShipStation customers using the Fenix EDD solution can now analyze their shipping revenue by comparing the shipping cost paid by customers and the shipping cost paid to carriers.

Feature: New carrier integration

Product Category: Carrier Integrations

Benefit: Update tracking events and send shipment notifications when shipping through Canada Post and DHL eCommerce.

Details: 

  • End-to-end integration completed with Canada Post and DHL eCommerce.
  • Fenix can now track shipments being shipped through Canada Post and DHL eCommerce.

If you are interested in any of these features, reach out to your Fenix account manager or book a demo with our sales team.

Book a Demo

Comments

Post a Comment

Popular posts from this blog

The Web of Custom Order Fulfillment and Order Experience

Image
Custom Order fulfillment software capabilities Every software provider business has its own story, about why its software is better than any other software in the market. In this modern world of competition in every field, one must be aware of all the tools that could help one grow their business. This calls for being ready and informed when the time comes and you feel the need for an order fulfillment software to deliver goods like BigCommerce Fulfilment . Order experience and best customer experience delivery is the answer to client retention and business growth, and all the companies who have understood this are making moves already to become the best in order fulfillment and customer satisfaction, raising their brand value and revenue. To ensure that your software is also up to the mark, take care of the following details: Creating new orders and updation should be quick Viewing, searching, and editing the existing orders must be available to your employee in case the customer...
Read more

Delivery Transparency: What Does Estimated Delivery Mean?

Image
  As an e-commerce brand, your ability to deliver orders on time and with clear communication can make or break customer experience. Shipping metrics such as ship date, delivery date, and   estimated delivery date   are crucial components of this experience. But what do they mean, and how do they affect your customers? In this article, we'll explore the concept of delivery transparency and how it relates to e-commerce shipping. We'll also discuss the common terms related to shipping transparency and how they factor into the customer experience. Finally, we’ll detail how FenixCommerce can help your e-commerce brand achieve greater shipping efficiency and transparency by more accurately predicting the shipping timeline than carriers and simplifying the decision making process so you can focus on attracting and retaining customers through other channels. Understanding Delivery Transparency Delivery transparency refers to the level of visibility and communication that a brand...
Read more

Improve Your Order Experience With The Best Order Management Software

Image
Not very long ago, let’s say if you go 10 years back in time then you won’t find the word Order experience of much importance to business owners. In the last decade, the eCommerce industry has seen new heights of business and has grown a hundred folds with more businesses opting to sell goods online. With more businesses selling things online, came the competition to stay ahead of each other in business. After having this newfound power of the internet, companies started reaching more audiences and diversified their businesses.  Now, when the business is at its peak in the digital world, the word Order Experience has a crucial role in retaining business for companies and helping them to raise their brand value. With more companies selling the same product, every organization wants to keep their customers and make sure that they don’t feel like changing their seller and with this, the role of Order Experience gets bigger. Order Management Software OMS is the tool that is used for ...
Read more