FenixCommerce

Many online retailers offer free shipping as a competitive necessity. Although free shipping is not free, there are some sales benefits to them.   When top e-commerce stores like Amazon introduced the idea of free shipping, it was never a sensible idea for small businesses to follow suit.  However, over the years, data has shown that shoppers love Free Shipping. A recent survey had  93% of respondents  confirm that free shipping compelled them to place an order. With the popularity of Free Ship among shoppers and its impact on driving topline sales, other brands have no option but to follow suit. Free shipping boosts sales  The majority of shoppers love free shipping. And this is a very obvious fact that needs no scientific proof. Researchers need not ask shoppers if they'd prefer to have their product shipped for free or pay for it.  Wait! There's something to note here: shoppers would rather pay a fee for faster shipping, especially for an emergency delivery. But if otherwise

  The eCommerce industry has always had its fair share of challenges, mostly involving shipping delays and supply chain issues. But while such problems continue to escalate, customers still have sky-high expectations regarding how quickly they want online stores to deliver their orders. 92% of customers online  show that knowing their package will arrive by the promised delivery date is one of the biggest factors that influence their buying decisions. So it’s clear that customers still expect their orders to reach them on time. Delayed delivery will most likely discourage customers from dealing with you again.  With that in mind, let’s talk about how you can stay on top of fulfillment complications and make timely shipping a norm for your business.  The Dilemma of Delayed Deliveries 2021 wasn’t the most favorable year for shipping, with some of the biggest eCommerce brands struggling to ship on time. Lots of orders failed to reach customers on the promised delivery dates.  And with exp

  Online retailers and eCommerce stores typically see sales jump over the holiday season. Nonetheless, afterwards the buying fever subsides, and it’s not just your imagination. According to  INC , February is among the slowest months for business in the United States.  If you want to avoid the post-holiday season spending slump, you've found the right place. Although maintaining the December sales trend throughout the year is tough, there are techniques to prevent crashing and burning in January. Here at  Fenix Commerce , we’ve curated a list of effective strategies to continue driving sales higher to beat the post-Holiday season slump. 1. A New Years Deal There's a good chance you've given a coupon, promotion, or even a free product to a customer in the last few months; however, it may be time to do it again. Due to the deals and discounts that brands give over the holiday season, internet buyers spend more than usual. However, after spending so much money, buyers are less

  It's no secret that the holiday season is known for its festive attitude, high sales, and incredible prices, but it's not without blemishes, and online shops are no strangers to return. In spite of the growth in online sales of the   eCommerce industry , as shown by a recent study, product returns still remain frequently overlooked. Because the holiday season is traditionally when the most sales occur for eCommerce stores, it is also when the most returns occur. As the holiday season ends and the New Year approaches, it's critical to act quickly and devise new strategies to combat post-holiday returns, not just this year, but for years to come. In this article, the  Fenix Commerce  team shares some strategies for handling returns and preparing your eCommerce store. Let's jump right in. Examine Returns With New Data eCommerce businesses can learn more about their customers with each return. We recommend including a form or a multiple-choice question asking for the spec