FenixCommerce

  There’s so much that goes on behind the scenes after a customer makes an order. Many retailers are keen on  optimizing  this phase so they can get packages processed and shipped faster.  If you’re wondering how you stack up against retail giants like Amazon when it comes to getting orders picked, packed, and sent out on time, then you need to start paying attention to a key metric that many retailers seem to ignore:  Click-to-Ship Time . After analyzing tons of data flowing through Fenix’s system, we pulled some interesting click-to-ship statistics and insights: Across all industries, it takes on average less than 2-days to get a product out the door.  Across industries, Toys & Games is the fastest at getting product out the door, on average 1.2 days Fashion & Apparel is the slowest to get the product out of the warehouse taking an average of 3.4 days (Why is this taking so long) On-time rates for carriers hover between 60-80%. That 20% gap can be...

  Amazon Prime Day is the biggest shopping holiday of the year in the United States.   Over 30% of Americans   are expected to shop on Prime Day this year with an estimated $12+ billion in sales during this 48-hour period alone. With such a high potential for sales, it's no wonder that eCommerce brands are seeking ways to capitalize on this opportunity by using Amazon Prime Day as a way to drive purchases and increase brand awareness among shoppers. Here are five tips eCommerce brands can use to leverage Amazon Prime Day and drive more purchases from their audiences: Know the Deals Brands often use the same deals multiple years in a row. You can learn from their approach by researching what has historically worked or hasn’t worked for them and then apply it to your own business. Rather than coming up with all of the data points from scratch, you can leverage public competitor data to your advantage by knowing which products are most likely to sell well at certain prices, ...

  The FenixCommerce post-purchase module is updated with exciting new enhancements to the Branded Tracking pages and Order Status notifications that will empower retailers to turbocharge their delivery experience. Read on! Feature : Enhanced Branded Tracking Page attributes Product Category:   Branded Tracking Pages Benefit:  Keep customers engaged with robust shipment tracking and delivery notifications Details: Added Tracking no. with a direct link to the carrier tracking page for quick access to the carrier tracking history Added option to add  “Rate the Shipping Experience”  widget to capture customer feedback about your shipment experience. Added  “Get updates about your delivery”  widget to allow customers to subscribe to email and SMS notifications. Shoppers can view all shipments of the order from one central access point with the  “See Full Order” option. Display the Tracking page link on the order confirmation screen and embed it in orde...

  The FenixCommerce pre-purchase module has been enhanced with numerous feature improvements and new component additions to enable eCommerce businesses to create the perfect shopping experience and achieve excellent results. Feature :  Fenix Free subscription program for Shopify merchants Product Category:  New Service Offering Benefit:  Start using FenixCommerce EDDs and rate shopping capabilities with no upfront cost. Details: For high order volume Shopify merchants, FenixCommerce offers a free subscription program that allows them to receive all the benefits of Fenix’s Estimated Delivery Dates (EDDs) and Carrier Rate Shopping at zero cost. When the shopper pays with  Fenix’s Premium option  a portion of that covers the Fenix fees at no cost to the retailer. Feature :  Salesforce Commerce Cloud (SCC) Integration   Product Category:  Estimated Delivery Dates (EDD) Benefit:  Salesforce Commerce Cloud (SCC) customers can uplift conversion...