4 Mobile E-Commerce trends of 2021 that are here to stay

E-Commerce trends of 2021 that are here to stay


Mobile technology has evolved over time to provide for the need. As seen recently, in 2021 mobile devices are going to make more than 75% of e-commerce sales. As our technologies evolve, there has been a visible change in consumer buying behavior. Many eCommerce sites have come up with Mobile commerce ways. More than 35% of customers abandon their shopping carts in the middle of their shopping if they face challenges such as site not loading. Therefore, highly responsive sites and mobile commerce alternatives have been integrated recently for a good Order Experience and Delivery Experience. 

These are some Mobile eCommerce trends of 2021:


  • Progressive Web apps:

Online sales and online customer engagement is a need for every eCommerce, which is why Mobile sites are given now when it comes to setting up websites. As much as eCommerce mobile apps can be expensive, it is what the shoppers of 2021 prefer because of its faster user experience. 



  • Social media  for the win:

Influencers have created Social media to be a platform for brands to spread awareness and optimize their customer base. Instagram, Facebook, Twitter are actively used these days making it great for marketing and advertising. It’s dynamic nature gives customers the opportunity to browse, shops and connect with these brands. 


  • Augmented reality and virtual reality:

Recently, using augmented reality and virtual reality has come up in many ways to improve online shopping experience. This method can connect in-store experience to online. Brands are now able to integrate an interactive look of products and this has reduced trial and error drastically, offering the shoppers an improved shopping and order experience.


  • Voice-based shopping:

Voice assistants have been used in numerous platforms like Amazon’s  Alexa and Apple’s Siri. They were primarily used for weather forecast and news, but recently they have developed their need in the eCommerce sector due to voice search and it is estimated that by the end of 2022, voice-based shopping would have reached $40 billion! 


That is why this mechanism is integral to have been incorporated in shopping apps of the future. 


These are some of the trends of 2021 for Mobile commerce. It is important to keep up with these trends whilst creating a shopping platform for customers that they enjoy so that it minimises cart abandonment issues and rather turns to conversion. At Fenix, we constantly innovate technology to stay one step ahead. Our prebuilt APIs have been improving the conversions and reducing the cart abandonment issues creating a user-friendly order experience as well as delivery experience.
Location: United States

Comments

Post a Comment

Popular posts from this blog

The Web of Custom Order Fulfillment and Order Experience

Image
Custom Order fulfillment software capabilities Every software provider business has its own story, about why its software is better than any other software in the market. In this modern world of competition in every field, one must be aware of all the tools that could help one grow their business. This calls for being ready and informed when the time comes and you feel the need for an order fulfillment software to deliver goods like BigCommerce Fulfilment . Order experience and best customer experience delivery is the answer to client retention and business growth, and all the companies who have understood this are making moves already to become the best in order fulfillment and customer satisfaction, raising their brand value and revenue. To ensure that your software is also up to the mark, take care of the following details: Creating new orders and updation should be quick Viewing, searching, and editing the existing orders must be available to your employee in case the customer...
Read more

Delivery Transparency: What Does Estimated Delivery Mean?

Image
  As an e-commerce brand, your ability to deliver orders on time and with clear communication can make or break customer experience. Shipping metrics such as ship date, delivery date, and   estimated delivery date   are crucial components of this experience. But what do they mean, and how do they affect your customers? In this article, we'll explore the concept of delivery transparency and how it relates to e-commerce shipping. We'll also discuss the common terms related to shipping transparency and how they factor into the customer experience. Finally, we’ll detail how FenixCommerce can help your e-commerce brand achieve greater shipping efficiency and transparency by more accurately predicting the shipping timeline than carriers and simplifying the decision making process so you can focus on attracting and retaining customers through other channels. Understanding Delivery Transparency Delivery transparency refers to the level of visibility and communication that a brand...
Read more

Improve Your Order Experience With The Best Order Management Software

Image
Not very long ago, let’s say if you go 10 years back in time then you won’t find the word Order experience of much importance to business owners. In the last decade, the eCommerce industry has seen new heights of business and has grown a hundred folds with more businesses opting to sell goods online. With more businesses selling things online, came the competition to stay ahead of each other in business. After having this newfound power of the internet, companies started reaching more audiences and diversified their businesses.  Now, when the business is at its peak in the digital world, the word Order Experience has a crucial role in retaining business for companies and helping them to raise their brand value. With more companies selling the same product, every organization wants to keep their customers and make sure that they don’t feel like changing their seller and with this, the role of Order Experience gets bigger. Order Management Software OMS is the tool that is used for ...
Read more