How to enhance your Order Delivery Experience for your brand in 2021

 Are you looking to enhance the order delivery experience for your e-commerce website? 

--------------------------------------------------------------

Are you looking to enhance the order delivery experience for your e-commerce website?


Don't know where to start? 


Don't worry. This article will help you with solutions that will help you enable and enhance your order delivery experience for your customers. 




FenixCommerce is a reliable partner for your e-commerce website to help you improve your order delivery experience for your customers and increase conversion. It offers customized solutions to reduce friction by presenting delivery estimates to customers at various stages of their shopping journey.


FenixCommerce Order Delivery Experience Platform estimates and shows accurate cost-optimized order cut-off times, delivery dates, or store pick-up slots on your product, cart, and checkout pages. 


FenixCommerce uses real-time product, carrier, and customer information and inventory to optimize delivery timing and costs and enhance the order delivery experience. These features allow online sellers to display order cut-off times, delivery date estimates, and shipping costs for any number of options on the product, cart, and checkout pages.


Enhanced Shopping Experience using evolving technologies-

FenixCommerce improves the customers' shopper experience by applying Artificial Intelligence and Machine Learning to more than 30 different variables across five separate data fields. As a result, you can display accurate delivery dates throughout the purchasing journey of your customers. 


Personalized Order Delivery Experience-

FenixCommerce can also be configured to provide each customer with accurate and personalized order cut-off times and delivery dates on the product, cart, and checkout pages. Fenix can also optimize the shopping experience for your customers by offering shipping and delivery options that are personalized based on customer location, inventory levels and location, product parameters, and carrier contracts. 


The Order Experience Platform of FenixCommerce is designed to enable your e-commerce brand by dynamically generating delivery options in real-time and picking the most cost-effective services to ensure order delivery by the promised date.


FenixCommerce provides pre-built APIs and supports all major e-commerce platforms. Some of the popular platforms that support FenixComemrce's services are Shopify, ShopifyPlus, BigCommerce, HCL Commerce, Magento, SAP Hybris, and Commerce Cloud. 


No Customer Data is stored with FenixCommerce-


FenixCommerce does not store any customer identity data or require any individual information like names, addresses, or other information to calculate the delivery dates. It requires only the destination zip code of the customers for its delivery estimation. FenixCommerce stores information pertaining to tracking events for the orders themselves, with Ship-from and Ship-to Zip codes.

Comments

Post a Comment

Popular posts from this blog

The Web of Custom Order Fulfillment and Order Experience

Image
Custom Order fulfillment software capabilities Every software provider business has its own story, about why its software is better than any other software in the market. In this modern world of competition in every field, one must be aware of all the tools that could help one grow their business. This calls for being ready and informed when the time comes and you feel the need for an order fulfillment software to deliver goods like BigCommerce Fulfilment . Order experience and best customer experience delivery is the answer to client retention and business growth, and all the companies who have understood this are making moves already to become the best in order fulfillment and customer satisfaction, raising their brand value and revenue. To ensure that your software is also up to the mark, take care of the following details: Creating new orders and updation should be quick Viewing, searching, and editing the existing orders must be available to your employee in case the customer...
Read more

Delivery Transparency: What Does Estimated Delivery Mean?

Image
  As an e-commerce brand, your ability to deliver orders on time and with clear communication can make or break customer experience. Shipping metrics such as ship date, delivery date, and   estimated delivery date   are crucial components of this experience. But what do they mean, and how do they affect your customers? In this article, we'll explore the concept of delivery transparency and how it relates to e-commerce shipping. We'll also discuss the common terms related to shipping transparency and how they factor into the customer experience. Finally, we’ll detail how FenixCommerce can help your e-commerce brand achieve greater shipping efficiency and transparency by more accurately predicting the shipping timeline than carriers and simplifying the decision making process so you can focus on attracting and retaining customers through other channels. Understanding Delivery Transparency Delivery transparency refers to the level of visibility and communication that a brand...
Read more

Improve Your Order Experience With The Best Order Management Software

Image
Not very long ago, let’s say if you go 10 years back in time then you won’t find the word Order experience of much importance to business owners. In the last decade, the eCommerce industry has seen new heights of business and has grown a hundred folds with more businesses opting to sell goods online. With more businesses selling things online, came the competition to stay ahead of each other in business. After having this newfound power of the internet, companies started reaching more audiences and diversified their businesses.  Now, when the business is at its peak in the digital world, the word Order Experience has a crucial role in retaining business for companies and helping them to raise their brand value. With more companies selling the same product, every organization wants to keep their customers and make sure that they don’t feel like changing their seller and with this, the role of Order Experience gets bigger. Order Management Software OMS is the tool that is used for ...
Read more